Testimonials

 

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Henry Starcher, Network System Engineer, HCS Computer Solutions, LLC.

In an age of multiple vendors and flashy advertising LazerQuest stands out amongst its competitors for HP printer repairs, because you get true professional service without call backs. It is a pure delight to have your equipment serviced correctly the first time, so there isn’t a need for additional service calls for the same equipment over and over. If they are given good information on the nature of your problem they many times can ensure they arrive with the proper parts to perform the repairs without having to make return trips. Too often today many printer service and repair companies put a lot of time and money into their advertising, but do not put the same effort into doing the repairs they are advertising. My money will always be spent with Mark’s company LazerQuest.

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Darrin Downs

It is my pleasure to recommend the Laser printer repair services of LazerQuest to you. During the past six years, I have worked for two separate educational facilities that have both worked directly with LazerQuest, The Company offers top-notch quality work, service and rates. Across the board, we are always pleased with their work.  LazerQuest has performed repairs on several of our high end Laserjet printers and their attention to detail and concern for quality is outstanding. Please consider LazerQuest Laser Printer Repair for all your corporate printer repair needs. I recommend them and look forward to working with them again.

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Phil Foster, president, Phil Foster and Company

I contacted Mark on the phone about a repair. He went out of his way to cure my problem over the phone at no charge. I want to recommend his services to everyone!

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Rod Hylton, Plant Manager, Trulite Glass and Aluminum

We have used LazerQuest for HP printer service since 2011. Simply put, the minute I call Mark and describe the issue, I know that the issue is handled – I can move on to other things. He has demonstrated each and every time that prompt service, accurate diagnosis, and communication are priorities for him. I wish all service vendors that I call had his professionalism and competence.

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Jennifer Corbet

I would highly recommend LazerQuest to anyone who owns an HP printer.   Mark Lyell is responsive and very knowledgeable.  I was quite pleased with the service he provided for my old LaserJet 4.  I was going to give it away, but Mark not only resurrected it, but transformed it into our most reliable printer–probably one that we will own for very many years to come.  Mark’s customer service is excellent, as is his labor warranty.  I do not know many service agents who will guarantee their work they way he does.  Do not hesitate to use LazerQuest!

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Philip Honnold, IT Manager, Jacobs Chase, LLC

I used LazerQuest for printer maintenance for over 5 years to take care of my fleet of HP printers, black and white as well as color devices.  Mark took care of any problems that came up with my printers the fastest I have seen.  In most cases after talking to me on the phone he had a good idea of what the problem was and would show up to do the repair with parts in hand.  No waiting for parts to be ordered AFTER a tech came out to look at it first, as it the case with most other printer repair shops I have worked with.  I also never had any issues with call-backs because it was always fixed right the first time which was very refreshing.  I highly recommend Mark and LazerQuest, and in any situation where I have control over who does the repair and maintenance on HP printers, it will be LazerQuest that does the work.