Mark with Lazer Quest provided superior customer service with my printer at my home. He squeezed me in his schedule and arrived promptly on time and went above and beyond... read moreMark with Lazer Quest provided superior customer service with my printer at my home. He squeezed me in his schedule and arrived promptly on time and went above and beyond to resolve my issue. He is also a genuinely GOOD person so don't hesitate to call him for help! read less

I appreciated the people here. They were honest about their options and couldn’t work on my printer, but gave me not only a recommendation, but walked me through it the... read moreI appreciated the people here. They were honest about their options and couldn’t work on my printer, but gave me not only a recommendation, but walked me through it the process of fixing it.Great customer service ! read less

Mark was the epitome of Customer Service, and he was extremely knowledgeable about my HP Printer. He came to my place of business to look at a printer that... read moreMark was the epitome of Customer Service, and he was extremely knowledgeable about my HP Printer. He came to my place of business to look at a printer that I had purchased refurbished, and found that there were quite a few problems with it. He even helped me work with the company I bought it from, to come to a successful resolution. I will use Mark for all of my future HP printer needs, and I highly recommend him. read less

Mark is a real pro. He knows his stuff. He spent time on the phone with me helping me navigate to a place with great HP laser printers when my... read moreMark is a real pro. He knows his stuff. He spent time on the phone with me helping me navigate to a place with great HP laser printers when my old printer could not be fixed. Bless you Mark! read less

We called Mark, the owner of LazerQuest, in hopes that he could repair 2 of our at home HP printers and he did! He answered the company's phone on the... read moreWe called Mark, the owner of LazerQuest, in hopes that he could repair 2 of our at home HP printers and he did! He answered the company's phone on the first try, gave us expert and professional help at a very reasonable price, and I will definitely use him in the future! Thanks Mark! read less

Mark has serviced my work printers for over ten years and I have always enjoyed excellent service. He reminds me when my printers need their regular maintenance, and if... read moreMark has serviced my work printers for over ten years and I have always enjoyed excellent service. He reminds me when my printers need their regular maintenance, and if I ever have an issue he shows up usually within the day. He is extremely knowledgeable in all aspects of the various models of printers I have had, and no problem has ever been too much for him.I have complete trust in his advice as to when to retire a printer, what toners to use, and other technical questions. I always feel like he has my back. This is one nice guy! read less

Mark was amazing. He took the time to explain the printer issues and went above and beyond to repair. I highly recommend LazerQuest. Excellent service!

Mark was the most helpful and attentive printer expert on the planet when it came to fixing my printer! I had called multiple big chain companies only to be told... read moreMark was the most helpful and attentive printer expert on the planet when it came to fixing my printer! I had called multiple big chain companies only to be told that they don't do printer repair, and after describing the issues to them they told me to just buy a new one. I called LazerQuest, and Mark walked me through how to reset and fix my printer over the phone! He was extremely courteous and professional through the entire process, and stayed on the phone with me while I was resetting it. He doesn't work on the type of printer I was calling about, but he was still able to help and save me from buying a new printer! Thank you so much Mark!(: read less

Marc spent a significant amount of time on the phone walking me through a software problem with my HP printer. He could easily have insisted on a service call and... read moreMarc spent a significant amount of time on the phone walking me through a software problem with my HP printer. He could easily have insisted on a service call and made some money. I ultimately solved the problem with Marc's help. read less

Mark and Angie are amazing! Always attentive and responsive! We have used them for years and would never think about using someone else! Enjoy doing business with them.

Mark was here within the hour, quickly did the troubleshoot and downloaded a new printer driver. Solved a longstanding problem in a few minutes!

Mark is awesome! He truly cares about helping people. He came to my home last minute, and problem solved the issue with my printer quickly and professionally. He... read moreMark is awesome! He truly cares about helping people. He came to my home last minute, and problem solved the issue with my printer quickly and professionally. He even gave me tips on how to work through some other printer issues that I was having that were separate from the original appointment call. This is a company you can trust to fix your printer and do so honestly without making you worry if you are paying for something you don't need. Thanks Mark for your friendly, prompt, honest work! read less

I'd give Mark 6 stars if I could figure out how to do it. I've used him exclusively for all my law office's printing needs, including advice on what... read moreI'd give Mark 6 stars if I could figure out how to do it. I've used him exclusively for all my law office's printing needs, including advice on what to purchase and, more importantly, what not to buy as it would not fit my needs; purchasing rebuilt printers from him at attractive cost savings over new; moving and re-setting up equipment when I moved to a new location; and all my printing supplies. I used to also use him for repairs, but the rebuilt printer he sold me about 3 years "keeping on going" and has not needed any repairs. Next day supply delivery is his norm. read less

Mark is awesome. Whenever something goes wrong with one of our printers, Mark is there within the hour (at the latest), sometimes it is within 10-20 minutes, he is very... read moreMark is awesome. Whenever something goes wrong with one of our printers, Mark is there within the hour (at the latest), sometimes it is within 10-20 minutes, he is very reliable, friendly, prompt, knowledgeable, and all around awesome. Thanks for all you do for EME Mark and Angie!!!5+++++ stars! read less

Mark at LazerQuest provided excellent customer service. Super nice, very responsive and extremely knowledgeable. He was here within an hour or so, resolved my issue(s) and gave me some... read moreMark at LazerQuest provided excellent customer service. Super nice, very responsive and extremely knowledgeable. He was here within an hour or so, resolved my issue(s) and gave me some expert recommendations on a new printer purchase as well. Great experience! Thank you Mark! read less

Prompt and professional.

Mark provides the best communication and customer service that I have ever encountered. He helped me with a problem and gave me some alternatives and recommended the best... read moreMark provides the best communication and customer service that I have ever encountered. He helped me with a problem and gave me some alternatives and recommended the best solution for me! read less

Mark has been providing our business with the best printer service throughout the past years. Working with Mark and LazerQuest has been amazing. They are responsive, personable, and diligent especially... read moreMark has been providing our business with the best printer service throughout the past years. Working with Mark and LazerQuest has been amazing. They are responsive, personable, and diligent especially when we need things in a timely fashion. Thank you for all that you have done for us and I'm looking forward to many more years of business! read less

Mark is the best printer expert I have come across. He is friendly, professional and knows everything there is to know about printers. Mark came out within 24... read moreMark is the best printer expert I have come across. He is friendly, professional and knows everything there is to know about printers. Mark came out within 24 hours of our call while others had a 2 week wait. He found parts that I was told by other salesmen no longer existed. He gave me options for repairing our printer and once I determined it was best to buy new, he helped me choose the best printer for our business. Mark takes the time to answer every question thoroughly and is easy to work with. I've spoken to numerous printer sales people lately but Mark is the only one I will call going forward. read less

Mark provided efficient service and expert installation. Everything was timely and as promised. Highly recommend this company