LazerQuest hopefully comes to mind when your printer is refusing to print. You go over to the printer to see what is wrong. The display reads Service Error 49.(XXXX). What does that mean? Before you call LazerQuest allow me to provide you the most likely resolution to this error. To clear the error code from your printer, clear the job from the computer first. Then shut the printer off and 20 seconds later turn the printer back on. Doing this will remove the error code and it should say READY.
The explanation is this. The computer is giving commands to the printer so the printer knows how to print the document. When the printer is given a command that it does not understand it throws out the 49.(XXXX) Service Error code. The 49 Service Error is the way the printer says that it does not understand the command. The most likely cause for this error is the document you are printing. The document is coded with a command that the printer does not understand. Verify the proper operation by printing a different document. If it reoccurs then it is a more serious issue.
